Lyngo

Patient Scheduling & CRM for Clinics

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This AI-powered virtual receptionist streamlines healthcare clinic communication by automating patient call answering, appointment scheduling, and query handling while ensuring full compliance with security, privacy, and data protection regulations, thereby reducing administrative workload and capturing missed revenue. Its main features include 24/7 instant call management, seamless integration with practice management systems, the ability to handle complex appointments and patient inquiries, and the option to escalate calls to staff when needed, making it ideal for healthcare practitioners, allied health professionals, and clinics seeking to improve patient experience and operational efficiency.

Lyngo can be found in Patient Scheduling & CRM for Clinics categories.

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Lyngo Main Features

• Time Saving
  Using Lyngo saves your receptionist over 3 hours a day that would be spent on calls.
• Cost Effective
  Lyngo is 4 times cheaper than using virtual assistants or call centers for answering calls.
• Clinic Knowledge
  Lyngo is trained to answer questions about your clinic, like parking and pricing details.
• 24/7 Availability
  Lyngo can answer all or some of your calls at any time, day or night.
• AI Phone Automation
  Lyngo learns about your business and sets up call answering to fit your needs without extra costs.
• High Call Preference
  65% of people prefer to call, so clinics get many calls even with online booking options.
• Reduced Missed Calls
  Before using Lyngo, clinics missed over 53% of calls, which hurt their business.
• Transfer Capabilities
  If needed, Lyngo can transfer callers to your clinic phone or have them email you.
• Appointment Management
  Lyngo manages appointment bookings, cancellations, and diary management in your existing systems.
• Instant Call Answering
  Lyngo answers every call instantly, 24/7, for all types of clinics.
• Missed Call Prevention
  Lyngo ensures that no calls are missed, helping to avoid lost opportunities.
• Built for Allied Health
  Lyngo is designed for all types of health clinics, ensuring consistent and reliable call answering.
• Integration with Cliniko
  Lyngo connects with Cliniko to identify callers and help them book or change appointments easily.
• AI Service for All Businesses
  Lyngo can help any business, not just in health, with unique phone answering solutions.

Lyngo Benefits

• Missed Calls
  Lyngo ensures that no calls are missed, which means more opportunities for your business.
• Time Savings
  Lyngo saves your receptionist over 3 hours a day by handling calls automatically.
• Cost Efficiency
  Using Lyngo is cheaper than hiring external services for call answering.
• Clinic Knowledge
  Lyngo is trained to answer specific questions about your clinic, like parking and pricing.
• Direct Transfers
  If someone needs to speak to a specific person, Lyngo can transfer the call or provide email options.
• High Call Volume
  With many people preferring to call, Lyngo helps manage large volumes of calls effectively.
• 24/7 Availability
  Lyngo answers calls all day and night, ensuring you never miss a call.
• Consistent Service
  Lyngo provides a reliable and consistent answering service tailored to your clinic's needs.
• Appointment Management
  Lyngo takes care of booking and changing appointments directly in your systems.

Who should use Lyngo?

• Patients
  Patients benefit from instant answers to their questions and can easily book or change appointments without waiting.
• Clinic Owners
  Clinic owners can save time and money by ensuring every call is answered, leading to more appointments and better customer service.
• Receptionists
  Receptionists can focus on other important tasks because Lyngo answers calls automatically, reducing their workload.
• IT Specialists
  IT specialists can enjoy a seamless experience with an AI that understands their needs without complicated menus.
• Allied Health Professionals
  Allied health professionals can rely on Lyngo to manage their calls and appointments, allowing them to focus on patient care.

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