---

Screenshots

---

Details

---

---

Support Hub Main Features

• Integrations
  Connect Support Hub with popular services to improve your support quality.
• Auto-Responder
  Set up automatic replies to inform customers when you are out of the office.
• Canned Responses
  Save common replies to respond faster to customer inquiries.
• Easy Data Import
  Easily move your data from other support software like Zendesk or Freshdesk.
• Secure and Stable
  Support Hub is a safe and reliable system for handling customer support tickets.
• Slack Integration
  Receive notifications in Slack when new tickets are created.
• Ticket Management
  Customers can create public and private tickets, which can be assigned to support agents easily.
• Envato Integration
  Customers can link their Envato account for better support and easy verification.
• Customer Management
  You can add, remove, import, and export customer information directly from the admin panel.
• Multiple Categories
  You can create different categories for support, each with many custom fields.
• Transparent Pricing
  Plans are available for both new users and those with larger support teams.
• MailChimp Integration
  Add customers to MailChimp directly from their profile page.
• Knowledgebase Creation
  You can create detailed articles so customers can find answers quickly.
• Real-time Notifications
  Get instant email and in-app alerts when customers create or reply to tickets.
• Premium Helpdesk Solution
  Support Hub helps you manage customer support tickets and create a knowledge base to assist your customers better.

Support Hub Benefits

• Canned Responses
  You can save common replies to use again, which saves time when answering frequent questions.
• Easy Data Import
  If you are switching from another support tool, you can easily import your data, making the transition smooth.
• Multiple Categories
  You can create different categories for support, making it easier to organize and manage different products.
• Auto-Responder Feature
  The auto-responder lets customers know when you are unavailable, so they feel better.
• Knowledge Base Creation
  You can create a knowledge base with helpful articles, so customers can find answers quickly without needing to ask for help.
• Real-time Notifications
  You get instant notifications when customers create tickets or reply, so you can respond faster.
• Customer Support Management
  Support Hub helps you manage customer support tickets easily, making it simpler to help your customers.
• Customer Information Management
  Easily add or remove customer information, which helps you keep track of who you are helping.
• Integrations with Other Services
  You can connect Support Hub with other popular tools, which helps improve your support quality.

Who should use Support Hub?

• Startups
  Startups can create a knowledge base to help customers find answers fast and save time.
• Freelancers
  Freelancers can manage their clients' questions and provide better service with less effort.
• Envato Authors
  Envato authors can manage customer support easily and keep their customers happy.
• Small Businesses
  Small businesses can handle support tickets quickly and improve customer satisfaction.
• Customer Support Teams
  Customer support teams can use canned responses to reply faster and work more efficiently.

---

Verified Badge

---

Support Hub Alternatives

---

Technologies Used

View All Technologies