Trexa

Questions and answers

• Easy setup
  You can set up Trexa in about 2 minutes with no complicated steps.
• AI-powered chat
  Trexa's AI understands your store policies and answers customer questions quickly and in your brand voice.
• Agent dashboard
  Your support team gets AI-drafted replies and full context to respond faster when needed.
• Time saved weekly
  Using Trexa saves support teams around 5 hours each week.
• Real-time analytics
  You can see data about how many tickets are deflected and what customers ask most.
• Instant 24/7 answers
  Customers get answers anytime, day or night, without waiting.
• Simple setup process
  Install Trexa easily from Shopify, customize your brand, and it starts working instantly.
• Smart FAQ generation
  Trexa automatically creates and updates FAQs based on your store policies.
• Branded tracking page
  Customers see a beautiful, customizable tracking page on your website instead of carrier pages.
• Customer satisfaction
  Customers prefer instant answers, leading to happier reviews and better experiences.
• Trusted by many stores
  Over 500 Shopify stores use Trexa to improve their customer support.
• Support ticket reduction
  Trexa helps reduce support tickets by automatically handling common questions, saving time.
• Ready-to-use email templates
  Trexa provides email templates that link customers directly to your tracking page.
• AI support for order inquiries
  Trexa uses AI to answer questions like 'Where is my order?', so support teams can focus on other tasks.