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Details

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HelpNinja Main Features

• Integrations
  HelpNinja connects with tools like MailChimp, Twitter, and Shopify to improve your experience.
• Simple Helpdesk
  HelpNinja is easy to use, especially for those who already use Gmail.
• Affordable Pricing
  The service costs $19 per user each month and will stay at this price for life.
• All-in-One Platform
  HelpNinja combines email, live chat, and social media management into one tool for one price.
• Email Task Management
  HelpNinja turns emails into tasks, allowing you to close conversations when replies are sent.
• Social Media Management
  You can manage Twitter and Facebook messages all in one place with your team.
• Real-Time Customer Support
  HelpNinja allows your team to help customers instantly and route messages to email when away.
• Customer Satisfaction Reports
  You can see how happy your customers are and improve your support based on their feedback.

HelpNinja Benefits

• One platform, one price
  HelpNinja combines email, live chat, and social media tools into one system, saving you from paying for multiple services.
• Emails become a task list
  HelpNinja helps you keep track of conversations by allowing you to close them when done, so you know what needs attention.
• Know how your team is doing
  You can see customer satisfaction reports, which help your team improve their support and make customers happy.
• Never miss a tweet or a Facebook message
  You can manage all your social media messages in one place, making it easier for your team to respond quickly.
• Help your customers who need instant answers
  With live chat, your team can assist customers in real time, ensuring they get the help they need right away.

Who should use HelpNinja?

• startups
  They can get a simple helpdesk system that won’t break the bank as they grow.
• freelancers
  They can keep their emails organized and turn them into tasks without any extra cost.
• small business owners
  They can use HelpNinja to manage customer support easily and affordably.
• social media managers
  They can handle all social messages in one place, making it easier to respond quickly.
• customer support teams
  They can track conversations and see how happy customers are with the help of reports.

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