Platform

Professional Services Automation (PSA) for MSPs

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This platform provides independent evaluation and oversight of managed service providers (MSPs) to ensure transparency, accountability, and alignment with business goals, effectively solving problems such as unmanaged risks, hidden costs, and service gaps. Its main features include extensive assessments, expense tracking, vendor quote validation, and ongoing performance monitoring, which enable business owners to verify IT service quality, prevent costly disasters, reduce IT expenses, and improve security and data integrity. Designed for business owners, IT managers, and decision-makers, it helps them gain visibility into IT operations, hold providers accountable, and make better investment and partnership decisions without requiring advanced technical expertise.

Platform can be found in Professional Services Automation (PSA) for MSPs categories.

The most similar products to Platform are:

SypraSAM Verified profile Promoted → Gorelo →

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Details

Platform Main Features

• Ask IT
  A simple way to get clear answers to your technology questions, without confusing jargon.
• Expert Support
  Options for live strategy calls, direct advisor access, and support to help you make the best IT decisions.
• Price Validator
  A feature to check if the vendor quotes are fair by comparing prices with market rates.
• Pricing & Plans
  Different plans available, including a free 14-day trial, with features suitable for all business sizes.
• Additional Tools
  Extra tools like the Price Validator, IT Budget Calculator, and Monthly Tracker help keep your IT costs and performance in check.
• Three-Step Process
  The SaaS works in three easy steps: assess your MSP, use tools to evaluate and plan, and then take control.
• IT Budget Calculator
  A tool to see all your IT expenses, compare them to your budget, and understand your costs better.
• Independent Evaluation
  The SaaS provides tools to honestly check and improve your IT support without needing to be a tech expert.
• QBR Planning Worksheet
  A worksheet to help you prepare for quarterly reviews and set the agenda yourself.
• Secure and Trustworthy
  The SaaS is secure, unbiased, and built specifically for business owners to manage their IT better.
• My IT Support Report Card
  A 70-point test that reviews backup, security, and other key areas, giving you a quick grade in 20 minutes.
• Built by Industry Veterans
  Created by experienced MSP professionals who know how to help business owners control their IT services.
• Monthly Accountability Tracker
  A tool to monitor your IT provider every month by tracking tickets, response times, and outages.

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Platform Alternatives

SypraSAM

Verified profile

Promoted

This unified platform offers comprehensive Software Asset Management, Cloud F...

Gorelo

Designed specifically for managed service providers (MSPs) and IT professiona...

Technologies Used

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