PatientPro

Patient Engagement Software

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This automated patient review management system seamlessly integrates with electronic medical records (EMR) to facilitate prompt collection of patient feedback through personalized text messages sent immediately after appointments, ensuring high engagement and timely responses. Its main features include automatic review requests triggered post-visit, direct connection to various EMR platforms without manual intervention, and streamlined routing of positive reviews to public review sites while privately handling less favorable feedback; it addresses the challenge of acquiring authentic, high-quality online reviews swiftly and effortlessly, making it ideal for healthcare providers aiming to boost their online reputation, patient satisfaction, and online visibility.

PatientPro can be found in Patient Engagement Software categories.

The most similar products to PatientPro are:

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PatientPro Main Features

• EMR Integration
  PatientPro connects directly with your EMR system to update and trigger review requests smoothly.
• Fast Review Requests
  Review requests are sent out within minutes, when patients are most likely to respond positively.
• High Email Open Rate
  Texts have a 98% open rate, much higher than emails, ensuring more patients see the review request.
• Fully Automated Setup
  Set it up once, and the system runs itself without needing ongoing input from staff.
• More Review Responses
  You get up to 8 times more reviews from text messages than from email.
• Immediate Text Messages
  Patients receive a friendly text message within minutes of leaving, while the experience is still fresh.
• No Extra Work for Staff
  Your team doesn't have to do anything once the system is set up; it works automatically.
• Peak-End Rule Advantage
  Timing reviews right after visits captures patients' best feelings, leading to better reviews.
• Automated Review Requests
  The system sends review requests to patients automatically right after their visit without staff work.
• Positive Reviews to Google
  5-star reviews are sent straight to your Google Reviews page to boost your online reputation.
• Better Review Completion Rate
  The system helps achieve a 34% review completion rate, much higher than average.
• Private Feedback for Less Than 5 Stars
  Less-than-5-star feedback goes to a private form for your team to follow up and improve.

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