Rallied

Workflow Automation & RPA

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This AI technician automates routine IT support tasks by connecting to your entire technology stack and independently resolving first- and second-level tickets, such as password resets, account unlocks, mailbox permissions, and onboarding or offboarding work. Its key features include seamless integration with popular IT management and directory tools, real-time communication via Slack or Teams, rapid deployment within the same week, and customizable automation controls that reduce manual labor and improve response times. Designed for Managed Service Providers (MSPs), service managers, and IT support teams facing high ticket volumes and resource constraints, it addresses problems like IT technician delays, excessive labor costs on repetitive tasks, and inefficient workflow management, enabling IT professionals to focus on higher-value projects and client growth.

Rallied can be found in Workflow Automation & RPA categories.

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Details

Rallied Main Features

• Quick Setup
  You can start using Rallied the same week as your kickoff call, with no long waiting or complex setup.
• AI Technician
  Rallied is an AI helper that connects to your tools and automatically solves simple tickets like password resets and account unlocks.
• Always Working
  Rallied runs all the time and is ready to solve problems quickly when they come up.
• Fast Deployment
  Rallied can be set up and start working within a week without extra fees or long training periods.
• Ticket Handling
  It can work directly in your PSA to fix tickets without needing a human to do the work.
• Easy Communication
  You can chat with Rallied in Slack or Teams just like talking to a colleague.
• Connects Your Tools
  It links with many popular tools like ConnectWise, Autotask, HaloPSA, M365, Google Workspace, and more.
• Custom Integrations
  During the first 30 days, a specialist customizes Rallied for your needs to make sure it works well with your systems.
• Reduces Labor Costs
  It can save you 50–100 hours each month by doing simple tasks that normally take your staff a lot of time.
• Time Saving for MSPs
  Rallied helps MSPs save time by doing work that usually takes up your engineers' time, so they can focus on growing the business.
• No Extra Hiring Needed
  It helps handle many tickets without needing to hire more staff or spend months setting up new AI tools.
• High Security & Compliance
  Rallied is SOC 2 compliant, making it secure and trustworthy for your business.
• No Need for Additional Admin
  Rallied doesn’t require a dedicated admin or months of training to start working effectively.
• Does the Work, Not Just Suggestions
  Unlike other AI tools, Rallied actually fixes problems directly instead of just giving recommendations.

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