Osluni

Conversation Intelligence

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This AI-powered communication enhancement tool integrates seamlessly into existing IP phone systems to provide real-time transcription, analysis, and coaching insights for every call without requiring new hardware or software. Its main features include instant call transcription, sentiment analysis, lead scoring, personalized coaching notifications via messaging platforms, and detection of missed opportunities or customer objections, thereby improving sales effectiveness, customer engagement, and operational efficiency. Designed for sales teams, customer service representatives, and business professionals, it addresses challenges related to call quality, customer insights, and sales conversions, helping organizations optimize interactions and increase return on investment through data-driven, context-aware alerts and guidance.

Osluni can be found in Conversation Intelligence categories.

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Osluni Main Features

• Easy Setup
  Setup takes about two hours and can be finished over a weekend.
• Hot Lead Alerts
  It alerts your team immediately about hot leads that need attention.
• AI Call Analysis
  The system listens to every call and provides transcription and analysis using AI.
• Affordable Price
  The cost is very low, only $0.0007 per analyzed call.
• Real-Time Coaching
  Your team gets instant feedback and suggestions through Telegram after each call.
• Languages Supported
  Supports multiple languages including Serbian, Croatian, English, and more.
• Fast Call Processing
  Each call is analyzed in about 30 seconds.
• Multilingual Support
  It works with more than 10 languages including English, Croatian, and Serbian.
• Detailed Call Reports
  It provides detailed feedback on each call, including missed opportunities and objections.
• Actionable Coaching Points
  It gives specific advice on what the salesperson did well and what to improve, not just general tips.
• No Changes to Phone System
  It integrates directly with your current PBX, with no need for changes or new providers.
• No New Phone System Needed
  It works with your existing IP phone system without needing new hardware or software.
• Voice of Customer Insights
  It collects all calls in one database and shows common objections and questions.
• Customer Sentiment and Lead Score
  It shows how customers feel and gives a score for each lead to help your team prioritize.

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