amos

Social Media Management & Scheduling

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This platform offers extensive management of communication workflows, including email, social media engagement, appointment scheduling, and team collaboration, streamlining customer interactions and internal processes. Its key features include secure account registration and login with multi-factor authentication, assignment and tracking of conversations or calls, customizable permissions for team members, automated reply rules, and integration with external scheduling and analytics tools, solving problems related to inefficient message organization, manual follow-up, and team oversight. It is designed for businesses, marketing teams, customer support departments, and social media managers seeking to optimize client engagement, streamline communication, and improve operational efficiency across multiple digital channels.

amos can be found in Social Media Management & Scheduling categories.

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amos Main Features

• Saved replies
  You can save and use ready-made replies to save time.
• Account access
  Your account is signed in but needs permission from the admin to access different areas.
• Sign-in options
  You can sign in using email, password, or a 6-digit code from an authenticator app.
• Team management
  You can manage your team members, invite setters, and control their access to various areas.
• Home and content
  The SaaS has pages like Home, Content, Comments, Inbox, Calls, and Settings.
• Message cleaning
  There is a tool to remove duplicate messages and keep chats tidy.
• Scheduling calls
  You can pick dates and times for calls, book appointments, and set follow-up reminders.
• Sending messages
  You can send messages in chats and read existing messages in read-only mode.
• Application process
  You can apply to join the SOMA team with your personal details and set a password.
• AI and voice features
  The SaaS includes AI voice features and tools for managing comments and scans.
• Appointments overview
  You can see upcoming and past booked calls for your team.
• Conversation management
  You can see conversations, assign them, add tags, and open chats in Instagram or ManyChat.
• Reply editing and rules
  Replies are pre-filled from your rules, and you can edit or reclassify responses as needed.
• Statistics and analytics
  You can view stats and KPIs to track your performance.
• View setters’ activity
  You can see what conversations setters are working on and their daily activities.
• Import and add past calls
  You can import past calls from Calendly or add new ones manually.
• Video and social media tools
  You can manage YouTube Shorts, Reels, comments, and scan comments for rules.

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