Askly

Shopify Apps

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This system integrates with online stores to automate customer engagement through personalized SMS messaging, enabling businesses to gather valuable customer insights, conduct surveys, and collect reviews post-purchase. Its main features include real-time Shopify synchronization, customizable scheduling of automated messages, proven message templates, and automatic organization of responses into trend reports, solving problems related to low response rates, ineffective communication channels, and missed opportunities for customer feedback, and is designed for e-commerce retailers, marketing teams, and customer support managers seeking efficient, higher-response alternative to traditional calling.

Askly can be found in Shopify Apps categories.

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Details

Askly Main Features

• SMS texting
  Messages are sent as texts, which more people reply to than phone calls.
• Shared inbox
  All customer replies go to one inbox so your team can see and respond easily.
• High reply rate
  About 50% of texts get a reply, much higher than phone calls.
• No cold calling
  Unlike calls, texting reaches customers who are more likely to respond and interrupt less.
• Quick responses
  Customers usually reply within about 3 minutes.
• Effortless setup
  Set up Askly once and it will work with your store without needing to do much more.
• AI reply drafting
  AI can now help you write replies in the shared inbox quickly.
• Custom scheduling
  You can choose exactly when to send messages, like after an order or delivery.
• Automated insights
  Askly automatically organizes responses and shows trends to help you learn more.
• Question selection
  You can pick or change questions to ask customers from ready-made options.
• Shopify connection
  Askly connects easily to your Shopify store to work automatically.

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