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Screenshots

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Details

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Ember Service Manager Main Features

• Easy Data Entry
  Workers can capture work details and signatures on site, reducing paperwork at the end of the day.
• Shop Kiosk Mode
  Use a shared tablet at the counter for the whole team to work from, without needing login details.
• Role-Based Access
  You can control what each team member can see and do based on their role, like admin, manager, or technician.
• Automatic Receipts
  Take a photo of the receipt; information like vendor, date, and total is saved instantly, keeping records simple.
• Secure Audit Trail
  Every action is logged and signed to prevent any silent changes, keeping records trustworthy.
• Time Clock and PTO
  Employees can clock in and out on jobs, with hours recorded for payroll, and track time off in the same system.
• Complete Job History
  You can see all past visits, parts, and information for any job, making it easy to know what was done before.
• Invoicing and Export
  You can create invoices from completed jobs, choose a design, and export to QuickBooks quickly.
• Phone and Lead Management
  Iris can answer your calls in English or Spanish and send you the lead details via text, avoiding missed messages.
• Automated Service Management
  It automatically keeps all jobs, visits, and signatures on one record as work happens, so nothing is lost.
• Drafted Notes and Follow-Ups
  The system creates notes and follow-up tasks so your team can confirm details easily instead of writing everything from scratch.
• Equipment History and Photos
  Each machine has a full service record, including photos of important parts for easy reference.
• On-site and Remote Signatures
  Signatures can be collected on a device or through a link, and the signed record is secured to the job.
• Job Scheduling and Customer Management
  All your jobs, schedule, and customer information are in one place to help plan and organize daily work.

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Ember Service Manager Alternatives

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Technologies Used

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