Nudge

Reviews & Testimonials Software

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This tool automates the process of soliciting customer reviews by sending personalized follow-up text messages immediately after service completion, enhancing online reputation management for local service providers. Its main features include seamless integration with Google reviews, automatic reminder follow-ups, customizable SMS templates, real-time tracking of customer engagement, and mobile-friendly operation, making it easy for field teams or front desk staff to quickly gather positive feedback. It solves problems related to gathering timely customer reviews, increasing online visibility, and building trust with new clients, making it ideal for small to medium-sized service businesses such as plumbing, HVAC, salons, clinics, and auto repair shops aiming to improve their online reputation effortlessly.

Nudge can be found in Reviews & Testimonials Software categories.

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Details

Nudge Main Features

• Easy setup
  It takes only a few minutes to connect your Google listing and start using Nudge.
• Fast setup
  Get ready to send review requests in just minutes.
• User-friendly
  Easy for your team to use, whether on the front desk or in the field.
• Simple process
  Just connect your listing, add customer details, and Nudge handles the rest.
• Automatic follow-up
  Nudge automatically sends reminders if customers haven't clicked the review link yet.
• Automatic reminders
  If a customer doesn’t respond, Nudge sends a gentle reminder email or text.
• Custom SMS templates
  Create your own messages to sound natural and stay consistent.
• Send reviews from phone
  You can send review requests quickly from your phone after a job.
• Track clicks and reviews
  See who received the message, who clicked the link, and which jobs got reviews.
• Built for local businesses
  Designed for service businesses like plumbers, salons, auto shops, and more.

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