ServiceHawk

Call Center & Contact Center Software

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This intelligent call management system provides around-the-clock answering services for home service professionals, ensuring that every customer call is answered authentically, scheduled efficiently, and accurately recorded, thereby reducing missed opportunities. It features automated 24/7 call handling with human-sounding reception, seamless job booking into calendars, detailed call summaries, and customizable setup tailored to specific trades such as HVAC, plumbing, electrical, roofing, and pest control; it addresses the challenge of missed calls during busy or after-hours periods, helping service providers increase conversions, improve customer engagement, and maintain operational control, making it ideal for trades and small businesses seeking to optimize their client communication and appointment scheduling.

ServiceHawk can be found in Call Center & Contact Center Software categories.

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ServiceHawk Main Features

• Easy Setup
  It can be set up on your phone number quickly, often within a week, with no changes needed for your customers.
• Custom Demo
  You can ask for a special demo that shows how the system will work for your specific business.
• Job Booking
  It books the jobs for you directly into your calendar while you're busy or sleeping.
• Call Details
  You get the information about each call, like who called and what they need.
• Manual Support
  If something goes wrong, you can email support and they will help you directly.
• Customer Control
  You stay in control by choosing how the system handles calls and what it should do.
• 24/7 Call Answering
  ServiceHawk answers your phone all day and night with a friendly person on the line.
• Privacy and Consent
  They ask for your permission to send texts and explain how your information will be used.
• Multiple Calls Handling
  It can answer multiple calls at the same time, even during busy times or when you're on a roof.

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