Backup monitoring tool designed for managed service providers (MSPs) automates the detection and alerting of backup failures, missed jobs, and silent issues by continuously analyzing backup notification emails. Its main features include mailbox polling via the Microsoft Graph API, intelligent parsing and routing based on email content, schedule-based monitoring with grace periods, customizable routing rules through machine learning, and extensive reporting with historical data, all aimed at reducing alert fatigue, ensuring timely notifications, and improving backup reliability for IT service providers and their clients.
BackupWatch can be found in Remote Monitoring & Management (RMM) for MSPs categories.
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