OsReports
Help Desk & Customer Support Software
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This software analyzes and visualizes support ticket data to enable better decision-making through real-time dashboards, SLA monitoring, and extensive agent performance metrics. Designed for helpdesk teams and support managers, it features live global statistics, automated SLA breach warnings, customizable KPIs, fair agent comparison tools, employee recognition modules, detailed staff and requester directories, granular permission controls, and multilingual support, thereby solving problems related to support process visibility, efficiency tracking, and team performance optimization without requiring data migration or complex setup.
OsReports can be found in Help Desk & Customer Support Software categories.
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Pricing:
$99/mo
Consumer Type:
B2B
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