A extensive unified communications platform that consolidates an IP telephony system, video meetings, team messaging, live chat, and AI-powered analytics to streamline inbound and outbound interactions across channels. It offers flexible deployment options—on-premises, private cloud, or hosted—with support for SIP trunks and number porting, rich integrations with CRM and collaboration tools, mobile and desktop clients, digital receptionist/IVR, contact center capabilities, video conferencing, and AI-driven transcription and sentiment analysis to improve response times, boost productivity, reduce costs, and improve customer experiences for mid-market to large organizations and teams that require secure, scalable, remote-friendly communications.
3CX can be found in Unified Communications (UCaaS) categories.
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