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Screenshots

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Details

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SimpleHelp Main Features

• Global Use
  SimpleHelp is used by IT professionals around the world and is available in many languages.
• App Tunnels
  Easily connect to other services on a remote network.
• Mass Deploy
  Quickly install remote access services on new devices.
• Remote Access
  Support unattended computers easily and securely with just one click.
• Scalable Apps
  The new interface works well on both standard and high-resolution screens.
• Share Screens
  Technicians can connect to remote computers, see their screens, and control them.
• Automate Tasks
  Use predefined scripts to automate tasks during support sessions.
• Remote Support
  SimpleHelp helps support professionals assist customers from anywhere.
• No Monthly Fees
  You only pay for the sessions you need and can upgrade anytime without hassle.
• Scheduled Tools
  Set up tools to run at specific times and create alerts.
• Server Software
  Install SimpleHelp on Windows, Linux, or macOS to let technicians connect to customer computers.
• Diagnostics Mode
  Helps understand performance issues better.
• Simple Licensing
  You can use your server forever without extra rental fees or hidden costs.
• Provider Features
  Let your customers use your SimpleHelp server easily.
• Simple Presentations
  Share your screen for online meetings without needing extra software.
• Advanced File Transfer
  You can copy files to and from the remote computer easily.
• Customer Support Visits
  Customers can visit your site to start a support session, and technicians can help them quickly.
• Monitoring and Alerting
  Get health checks and performance data from registered computers.
• Remote Management License
  Upgrade to get detailed alerts about problems as they happen.
• Customer Initiated Support
  Customers can request support in just two clicks, making it easy for them.
• Monitor and Access Unattended Computers
  You can watch over many computers and connect to them when needed.
• Register Machines for Unattended Access
  Install a service to register computers so technicians can monitor and connect when needed.

SimpleHelp Benefits

• Remote Work
  Employees can work from anywhere, which helps businesses stay flexible and productive.
• Remote Access
  Technicians can connect to computers without anyone being there, allowing for fast fixes and maintenance.
• Remote Support
  Support professionals can help customers from anywhere, making it easier to solve problems quickly.
• Remote Presentation
  Technicians can share their screens for meetings, making it easy to present information to many people at once.
• Remote Monitoring and Management
  You can keep an eye on many computers at once, spotting issues before they become big problems.

Who should use SimpleHelp?

• IT Help Desk Teams
  They can support users in their organization without being in the same place.
• Support Professionals
  They can help customers from anywhere easily and quickly.
• Technical Services Firms
  They can manage IT for businesses and solve problems remotely.
• Customers Needing Support
  They can get help with just two clicks, making it fast and easy.
• Businesses with Remote Workers
  They can monitor and support employees working from home.

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Technologies Used

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