Tern

E-commerce Returns Management

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Tern is a circular retail platform that helps brands reclaim preowned products for reuse or resale, boosting customer loyalty and creating new revenue streams. With easy-to-use software, brands can manage their own circular programs, including trade-ins, buybacks, and resales, all while maintaining full control over their processes.

Tern can be found in E-commerce Returns Management categories.

The most similar products to Tern are:

eRank Promoted → Trove → Supercycle → Trendful → Skipti →

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Details

Tern Main Features

• Tern Admin
  The Tern Admin is a simple tool that helps brands manage their circular retail programs in one place.
• Quick Setup
  Tern's solution is easy to set up and works with existing technology without needing extra development.
• Data Capture
  Every step of the process collects data to create a unique digital profile for each product and order.
• Task Automation
  Tern simplifies tasks like giving credit and relisting products for resale, making things easier for brands.
• Circular Services
  Tern offers services like trade-in, buyback, takeback, resale, and reuse, allowing brands to manage their own programs.
• Performance Analysis
  Brands can easily check how well their programs are doing with detailed reports.
• Resellable Condition
  Most trade-in products received are in good condition for resale, averaging 80%.
• Attract New Customers
  Many customers who buy second-hand products are new to the brand, helping to grow the customer base.
• Control Over Programs
  Brands can decide the rules for trade-ins and how much to pay for buybacks.
• Customizable Programs
  Brands have full control over how they run their programs, integrating easily with their online stores and other systems.
• Integrated Experience
  Tern's software lets brands set up and run their circular programs smoothly from start to finish.
• Boost Customer Loyalty
  Customers who trade in products tend to spend more, increasing their loyalty and lifetime value.
• Retail-Specific Design
  Tern's system is made for retail, whether in stores, at headquarters, or in warehouses.
• Support for Any Product
  Tern can handle takeback for many types of products, from clothing to tech and furniture.
• Create New Revenue Streams
  There is a high demand for second-hand products, with a 90% sell-through rate.
• All-in-One Circular Retail Platform
  Tern helps brands easily reclaim used products for reuse or resale, which can create new income and keep customers loyal.

Tern Benefits

• Data Collection
  Brands can gather important information at every step, helping them understand their products and customers better.
• Boosting Revenue
  There is a high demand for second-hand items, and brands can sell a lot of what they take back.
• Simplifying Management
  Tern's software makes it easy for brands to manage their circular programs without needing extra development work.
• Attracting New Customers
  Many people who buy second-hand products are new to the brand, giving brands a chance to reach more customers.
• Driving Customer Loyalty
  Customers who trade in their products tend to spend more, which helps build loyalty and keeps them coming back.
• Reclaiming Preowned Products
  Tern helps brands take back used products, which can be reused or sold again, creating new ways to earn money.
• Maximizing Resellable Products
  Most of the products returned are in good condition and can be sold again, helping brands make money from items they already have.

Who should use Tern?

• Retail Brands
  Retail brands can use Tern to easily manage trade-in and resale programs, helping them make more money from products they already sold.
• Marketing Teams
  Marketing teams can attract new customers by offering trade-in options, as many resale customers are new to the brand.
• Product Managers
  Product managers can use Tern to track product data and improve their offerings based on customer feedback and resale performance.
• E-commerce Managers
  E-commerce managers can benefit from Tern's easy setup, allowing them to integrate circular services into their online stores without extra work.
• Sustainability Advocates
  Sustainability advocates can promote Tern's services to help reduce waste by reusing and recycling products.

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Technologies Used

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