Rulebase

Knowledge Base & Self-Service Software

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Rulebase offers AI-powered security solutions designed to protect contact centers from internal and external threats. The SaaS detects and blocks various types of fraud, ensuring safe customer interactions and safeguarding sensitive data.

Rulebase can be found in Knowledge Base & Self-Service Software categories.

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Rulebase Main Features

• GDPR Compliance
  Our platform follows strict European rules to protect personal data.
• Real-Time Alerts
  Get immediate notifications about potential threats to stay ahead of any issues.
• Threat Detection
  We can find and block internal threats like employee collusion and data theft, as well as external attacks like impersonations and account takeovers.
• AI Powered Defense
  This feature uses artificial intelligence to protect against threats to your contact center from both inside and outside.
• Deepfake Detection
  We can detect fake voices and deepfakes to ensure secure access for customers.
• Secure Data Storage
  All data is encrypted and stored in secure locations to protect against unauthorized access.
• Speak with Founders
  You can schedule a time to talk directly with our founders and security experts about any questions or challenges.
• Automated Monitoring
  Our system automatically checks account access and flags any unusual activity.
• Fraud Gang Detection
  We track employee work history to spot fraud groups before they can cause harm.
• AI Fraud Investigator
  Our AI can investigate fraud cases to help you understand and resolve issues quickly.
• Employee Risk Scoring
  We score employees based on their risk levels to help identify potential threats.
• Voice Fraud Prevention
  We stop voice-based fraud right from the start to keep your contact center safe.
• ISO 27001 Certification
  We are working towards certification to ensure the highest standards of information security.
• Instant Risk Mitigation
  Your AI security operations can take quick actions like generating reports and assigning training to employees.
• Risk Insights Dashboard
  You can track risky calls and behaviors for every employee and location in one easy-to-use dashboard.

Rulebase Benefits

• Real-time Alerts
  You get instant warnings about suspicious activities, so you can act quickly.
• AI Voice Detection
  It uses advanced technology to identify fake voices, ensuring secure access.
• Training Assignment
  It automatically assigns training to employees who show risky behavior, improving security.
• Fraud Gang Detection
  It tracks employee movements to spot groups trying to commit fraud.
• Employee Risk Scoring
  It scores employees based on their risk, helping to identify potential threats.
• Automated Risk Management
  It automatically checks for unusual access patterns, helping to prevent fraud.
• Voice-based Fraud Prevention
  It stops fraud at the first sign, protecting your contact center from scams.
• Centralized Threat Monitoring
  All risks are tracked in one place, making it easier to manage security.
• Detection of Internal Threats
  It helps find and block threats from employees, like collusion and data theft.
• Protection Against Impersonation
  It detects when someone pretends to be another person, keeping customer accounts safe.

Who should use Rulebase?

• Employees
  They can receive training to recognize and avoid fraud attempts in their daily work.
• Business Owners
  They can save money by preventing costly fraud incidents in their companies.
• IT Security Teams
  They will get tools to quickly find and stop threats to their systems.
• Compliance Officers
  They will ensure that their company follows strict security rules and protects customer data.
• Contact Center Managers
  They can protect their teams from fraud and keep customer data safe.
• Customer Service Agents
  They can feel secure knowing their work environment is safe from fraud.

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