Runnr

Chatbot & Conversational Marketing Tools

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Runnr.

ai offers automated conversational AI solutions designed specifically for the hospitality industry, enhancing guest engagement through seamless communication channels like WhatsApp and Booking.com.

Features such as customizable virtual assistants, proactive messaging, and thorough analytics, hotels can streamline operations, reduce repetitive tasks, and elevate the overall guest experience.

Runnr can be found in Chatbot & Conversational Marketing Tools categories.

The most similar products to Runnr are:

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Runnr Main Features

• Time Savings
  Save over 15 minutes per booking by automating communication.
• Easy Onboarding
  Setting up Runnr. ai takes only 30 minutes, making it quick and simple to start.
• Guest Analytics
  View statistics on guest interactions, requests, and profits to understand your performance.
• Manual Chat Option
  If needed, you can switch from AI chat to manual chat for more personal assistance.
• Incremental Revenue
  Hotels can earn up to €50 more per room each month through upselling.
• Messaging Dashboard
  Easily jump into chats to help guests with tricky questions or requests.
• Proactive Messaging
  Stay connected with guests throughout their stay with proactive messages.
• Omni-Language Support
  Runnr. ai automatically translates messages, so language differences are not a problem.
• Seamless Integrations
  Runnr. ai works well with many property management systems and other software.
• AI Guest Communication
  Runnr.ai automates guest communication for hotels, making it easier to answer questions and handle requests.
• High Guest Response Rate
  60% of guest inquiries are handled by AI, leading to less workload for staff.
• Customizable AI Assistant
  You can fully customize the virtual assistant to fit every part of the guest's journey.
• Personalized Communication
  Runnr. ai personalizes messages for guests based on their preferences without needing front desk help.
• Multi-Channel Communication
  You can talk to guests through WhatsApp, a website chat widget, or Booking. com.
• High WhatsApp Deliverability
  98% of messages sent via WhatsApp reach the guests successfully.

Runnr Benefits

• Guest analytics
  Hotels can track guest interactions and requests, helping them understand what guests want.
• Auto-translation
  Runnr.ai translates messages automatically, so language barriers are not an issue for guests and staff.
• Automate upsells
  The AI virtual concierge can suggest upgrades and extras, increasing hotel revenue without extra effort.
• Messaging dashboard
  Staff can easily see and respond to guest messages, making communication smooth and efficient.
• Proactive messaging
  The system keeps in touch with guests throughout their stay, enhancing their experience.
• Reduce repetitive tasks
  Runnr. ai helps staff by automating common questions, so they can focus on more important tasks.
• Time-saving per booking
  Hotels save an average of 15 minutes on each booking, allowing staff to spend time on other tasks.
• High guest response rate
  60% of guests respond to the AI, showing that they appreciate the quick communication.
• Customizable AI assistant
  Hotels can tailor the AI to fit their needs, providing a personalized experience for each guest.
• Easy switch to manual chat
  If a guest needs more help, staff can jump in quickly to assist, ensuring great service.
• Increased revenue per room
  Hotels can earn up to €50 more per room each month through effective upselling.
• Personalized communication
  Runnr. ai sends tailored messages to guests, making them feel valued without needing front desk help.
• Multi-channel communication
  Guests can reach out through WhatsApp, website chat, or Booking. com, making it easy for them to get help.
• High WhatsApp deliverability
  With a 98% success rate, messages reach guests reliably, ensuring they get the information they need.

Who should use Runnr?

• Guests
  They get quick answers and personalized help through WhatsApp, making their stay better.
• IT Managers
  They will find it easy to set up and reduce phone calls, making their job simpler.
• Hotel Owners
  They can increase profits and improve guest satisfaction with less effort.
• Hotel Managers
  They can save time and focus more on making guests happy instead of doing admin work.
• Front Desk Staff
  They can handle fewer questions and spend more time helping guests in person.
• Marketing Managers
  They can engage with guests easily and boost hotel revenue without extra work.

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