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Chatbot & Conversational Marketing Tools

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Floatbot.AI is a powerful Voice-First, Multi-Modal Conversational AI + Co-Pilot Platform

Floatbot.AI is a Multi-Modal Conversational AI (Voice first) + Co-Pilot Platform designed to supercharge operations in Insurance, Collections, Lending, Banking, and BPOs. From redefining customer engagement, streamlining processes to empowering agents and employees, we are your partner in driving smarter, faster and impactful business interactions.

Floatbot can be found in Chatbot & Conversational Marketing Tools categories.

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Floatbot Main Features

• RAG Cognitive Search
  This feature helps find information quickly by understanding user queries and searching relevant data.
• Increase digital sales
  This solution helps businesses sell more online by using AI to engage customers.
• Real-Time Agent Assist
  This tool helps human agents by providing them with information and suggestions while they are talking to customers.
• Self-Service AI Agents
  These are AI agents that users can interact with directly without needing human help.
• Chat AI Agent (Chatbot)
  This is an AI agent that can chat with users through text, answering questions and providing support.
• Agent M, LLM Based Agent
  Agent M is a special AI agent that uses advanced language models to interact naturally with users.
• NEO – ASR-as-a-Service
  NEO provides automatic speech recognition services to help understand spoken language.
• Voice AI Agent (Voicebot)
  This feature allows users to talk to an AI agent that can understand and respond to voice commands.
• ARMOR – Voice Biometrics
  This feature uses voice recognition to identify users based on their unique voice patterns.
• Automate claims submission
  This feature allows users to submit claims automatically, making the process faster and easier.
• Co-Browsing, Audio & Video Chat
  This feature allows agents to share screens, talk, or video chat with customers for better support.
• AI Agent Platform for Enterprises
  This platform helps businesses use AI agents to improve customer service and automate tasks.

Floatbot Benefits

• Reduce support costs
  AI agents can handle many customer questions, which lowers the cost of support services.
• Streamline processes
  AI can automate routine tasks, making operations smoother and more efficient.
• Boost collection rates
  AI can help collect debts more effectively, increasing the amount of money recovered.
• Increase digital sales
  Using AI agents can help businesses sell more online by engaging customers effectively.
• Handle multiple channels
  AI agents can interact with customers through various platforms, improving accessibility.
• Automate claims submission
  AI can make the claims process faster and easier, saving time for both customers and companies.
• Enhance agent productivity
  AI support allows human agents to focus on more complex tasks, making them more productive.
• Reduce average handling time
  AI can answer questions quickly, reducing the time agents spend on each call.
• Improve customer satisfaction
  Better and quicker responses from AI agents can lead to happier customers.
• Increase adjuster's efficiency
  AI tools can help adjusters work faster, allowing them to handle more claims in less time.

Who should use Floatbot?

• Businesses
  Businesses can use Floatbot.AI to save money and time by automating customer support and sales tasks.
• Marketing Teams
  Marketing teams can generate more leads and increase sales through automated outreach with voice AI.
• Tech Developers
  Tech developers can easily create and manage AI agents without needing to write a lot of code.
• Insurance Adjusters
  Insurance adjusters can complete their work more quickly and efficiently with AI support.
• Call Center Managers
  Call center managers can boost agent productivity and reduce operational costs by implementing AI solutions.
• Banking Professionals
  Banking professionals can improve customer interactions and reduce costs by using AI for claims and inquiries.
• Customer Service Agents
  Customer service agents can work faster and handle more requests with the help of AI agents.

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