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Conversation Intelligence

SaaS Browser tracks 1,145 Conversation Intelligence software companies, with 123 added in the past 30 days. The top countries for Conversation Intelligence SaaS include United States (215), United Kingdom (38), India (30).

Key Data Points for Conversation Intelligence

1,145
Total Software1
123
New (Past 30 Days)2
67
Affiliate Programs3
5
Median Age (Years)4
+660
New (Past 365 Days)5
55
Churned (Past Year)6
7.7%
Annual Churn Rate7
34.3%
Free Trial8

Company Size Distribution9

7
Enterprise (1,000+)
2.1% of total
9
Large (201-1,000)
2.8% of total
42
Mid-Size (51-200)
12.9% of total
268
Small (2-50)
82.2% of total

Founders in Conversation Intelligence answer

Real questions about how these products work, answered by the people who build them.

How do you keep answers accurate when our knowledge sources conflict or are out of date, and can we see which sources each answer used?

Answered by Illumea

“Illumea answers only from your own knowledge base, not general web knowledge. If it can't find the answer there, it says so rather than guessing. When sources disagree or go out of date, real conversations flag it: thumbs-down answers, visitors correcting the bot, and version mismatches show up...”

Read the full answer →

How do you keep answers accurate when hotel policies, facilities, or booking availability change, and can staff review or approve updates before guests see them?

Answered by ZayaBot

“ZayaBot uses the hotel’s Knowledge Base to generate replies, while live booking availability is retrieved from the connected booking engine. Hotel staff keep policies, facilities and other property details up to date by editing their Knowledge Base. They manage the information, not individual...”

Read the full answer →

Most Established Conversation Intelligence Companies

Company Employees Domain Rating Founded Added
Intercom 5,000 91 2011 2025-02-07
Crisp 50 85 2015 2025-02-26
Invoca 500 79 2008 2025-02-06
CallMiner 500 68 2002 2025-02-08
Zingtree 200 67 2020 2025-02-05
Logically 200 66 2017 2025-04-21
Infinity 200 65 — 2025-02-26
Affinity 500 63 2014 2025-02-08
Cloverpop 50 63 2020 2025-02-06
Rival Technologies 200 62 2018 2025-02-04

Top 10 Countries for Conversation Intelligence SaaS

The following countries represent where most Conversation Intelligence SaaS companies are headquartered, based on our data for 1,145 software products.

Country Count % of Total
United States 215 18.8%
United Kingdom 38 3.3%
India 30 2.6%
Canada 16 1.4%
Australia 14 1.2%
Israel 10 0.9%
Germany 7 0.6%
Switzerland 6 0.5%
Netherlands 5 0.4%
Ireland 5 0.4%

SEO & Domain Authority for Conversation Intelligence

Median Domain Rating10
15
vs. overall median of 14

Pricing Data for Conversation Intelligence

Median Starting Price (USD)12
$30/mo
Median High Price (USD)13
$99/mo

Market Saturation for Conversation Intelligence

This score is computed from a combination of total products, domain authority, referring domains, company age, traffic growth, pricing, and enterprise presence.

Saturation Score14
37 / 100 (Low)

Affiliate Programs in Conversation Intelligence

67 Conversation Intelligence SaaS companies offer affiliate programs (5.9% of total).

Median Commission15
20%
Commission Type Distribution
One-Time 6
Recurring 29

Most Recently Added Conversation Intelligence SaaS

Cleo Added 2026-10-31
Radarline Added 2026-10-31
Parity Added 2026-10-30
Saticoy.ai Added 2026-10-30
FieldGlow Added 2026-10-30
SaaSLauncher Added 2026-10-30
Cyxhome Added 2026-10-30
SearchTrophy Added 2026-10-30
Field IQ Added 2026-10-30
Seemple Added 2026-10-30

Median Age of Conversation Intelligence SaaS Companies

The median Conversation Intelligence SaaS company was founded 5.0 years ago (median founding year: 2021).

B2B / B2C Breakdown for Conversation Intelligence16

191
Both B2B & B2C
17.4%
873
Business (B2B)
79.4%
36
Consumer (B2C)
3.3%

Based on 1,100 companies with consumer type data (96.1% of total).

SaaS Discovery Trend for Conversation Intelligence

Monthly SaaS discovery count for Conversation Intelligence compared to its share of all SaaS discovered. A rising percentage indicates this segment is growing faster than the overall market.

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Category: Conversation Intelligence
Zingtree Logo
Zingtree offers an AI-driven CX Workflow Platform designed to streamline customer support processes for B2C enterprises. By unifying complex workflows and automating tasks, it enhances agent efficiency and improves customer satisfaction through intuitive self-help solutions.
Pricing: Up to $0/mo
The monthly pricing range for this SaaS product. Prices are normalized to monthly amounts where possible.
Conversation Intelligence
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Quiq Logo

Quiq

This SaaS is trending! We've detected monthly traffic growth. Free Trial
Quiq is a cutting-edge conversational AI platform designed to enhance customer experience (CX) through innovative AI solutions. With features like AI-powered customer assistants, seamless integration across messaging channels, and robust analytics, Quiq empowers enterprises to optimize interactions and drive customer satisfaction.
Pricing: From $50/mo
The monthly pricing range for this SaaS product. Prices are normalized to monthly amounts where possible.
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Rival Technologies Logo
Rival Technologies offers a cutting-edge conversational research platform designed to transform traditional surveys into engaging dialogues, providing authentic, real-time insights. With advanced AI capabilities and a focus on customer success, the platform empowers brands to capture deeper consumer feedback and optimize their research processes efficiently.
Pricing: From $2416.67/mo
The monthly pricing range for this SaaS product. Prices are normalized to monthly amounts where possible.
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Affinity Logo

Affinity

This SaaS is trending! We've detected monthly traffic growth.
Affinity redefines relationship intelligence for private capital investors, offering a powerful platform that integrates automation, data enrichment, and AI to enhance deal-making processes. With tools designed to streamline deal sourcing, management, and collaboration, Affinity empowers users to leverage their networks effectively and close more deals efficiently.
Pricing: $2000-$2700/mo
The monthly pricing range for this SaaS product. Prices are normalized to monthly amounts where possible.
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Logically Logo
This advanced AI platform analyzes digital conversations and trends to identify potential risks and opportunities before they escalate into crises or missed chances. Key features include predictive modeling, network detection, and narrative intelligence, which empower organizations to manage reputation, enhance operational resilience, and tailor audience engagement strategies across multiple languages, making it ideal for businesses and institutions navigating complex digital landscapes.
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ZayaBot Logo

ZayaBot

The owner has verified their profile information displayed on this page.
The founder has answered questions about this product. Click to read them.
This AI-powered hotel assistant functions as an intelligent, multilingual virtual concierge designed to enhance guest experiences by providing instant, accurate responses to inquiries, handling service requests, and promoting hotel amenities across multiple communication channels such as websites, messaging apps, and social media platforms. It features capabilities including personalized request routing, real-time performance analytics, automated upsell suggestions, complaint management, and seamless integration with hotel operations, helping hospitality providers reduce front desk inquiries, improve response times, increase revenue opportunities, and deliver consistent, 24/7 guest service. The system is ideal for hotels and hospitality businesses seeking to optimize guest communication, streamline workflows, elevate service quality, and achieve operational efficiency through intelligent automation and digital engagement.
Chatbot & Conversational Marketing Tools
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Basmu Logo

Basmu

Free Trial
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A cognitive augmented discovery system designed for financial crime investigation employs advanced artificial intelligence to analyze complex case data, uncover hidden networks, and generate detailed hypotheses with evidence chains, thereby enhancing investigative efficiency and accuracy. Its key features include perceptual scene construction, expert-level memory recall, reasoning through narrative intelligence, structured critique, and continual self-learning, addressing challenges such as human cognitive limitations, false positives, missed connections, and lengthy manual reviews, making it ideal for forensic analysts, compliance officers, and investigators seeking to improve case coverage, reduce investigation time, and detect illicit activity more effectively.
Business Intelligence & Analytics
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Samvaid Logo

Samvaid

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This conversation intelligence platform captures and transcribes in-person interactions at exhibitions, showrooms, conferences, and networking events, transforming spontaneous conversations into qualified sales pipeline opportunities across over 30 languages. It features real-time transcription, intent scoring, CRM integration, automatic lead qualification, customer recognition, and seamless follow-up management, addressing the challenge of lost information, unqualified follow-ups, and inefficient memory recall during on-ground sales activities. It is designed for sales teams, exhibitor representatives, account managers, and event organizers seeking to enhance customer engagement, improve lead qualification accuracy, and accelerate revenue generation from face-to-face interactions.
Pricing: ₹500/mo
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CallTrackly Logo

CallTrackly

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This platform provides comprehensive employee and team call management solutions by enabling call tracking, analytics, and recording to improve sales and customer engagement. Key features include integration with existing business phone numbers, detailed call logs that feed into customer relationship management systems, automated follow-up reminders, and device management for team phones, effectively addressing challenges related to sales pipeline visibility, missed customer follow-ups, and performance monitoring. It is designed for sales teams, telecalling departments, field sales personnel, and industries such as real estate, finance, automobile sales, insurance, and recruitment seeking to optimize their outbound calling efforts and enhance communication oversight.
Pricing: $2.49-$8.99/mo
The monthly pricing range for this SaaS product. Prices are normalized to monthly amounts where possible.
CRM (Customer Relationship Management)
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Contact Management Software
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CALLENS Logo

CALLENS

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An intelligent call evaluation platform employs artificial intelligence, speech analytics, and natural language processing to automatically analyze and score phone conversations in real time, providing instant feedback on quality, accuracy, sentiment, and compliance. Its key features include automated call scoring, conversation analytics, conflict detection, compliance monitoring, goal-oriented sales insights, and comprehensive dashboards for team and individual performance, addressing the needs of contact center supervisors, quality assurance teams, and revenue leaders to enhance agent performance, ensure regulatory adherence, reduce manual review times, and optimize customer interactions effectively.
Pricing: €500-€5000/mo
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Illumea - No Icon

Illumea

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The founder has answered questions about this product. Click to read them.
An advanced home intelligence platform automates visitor interaction analysis by capturing, classifying, and surfacing insights from messaging, chat, and integrated knowledge sources. Its main features include automatic intent detection, sentiment analysis, identification of buying signals, content gap detection, multi-source content ingestion, AI-powered retrieval and answer generation, multi-turn conversational memory, proactive visitor engagement triggers, human handoff capabilities, real-time analytics dashboard, and secure data handling, making it ideal for businesses seeking to improve customer support, sales enablement, and internal knowledge management through intelligent, automated interactions. It addresses problems such as understanding visitor intent, reducing manual analysis, identifying sales opportunities or friction points early, and ensuring secure, centralized access to knowledge for organizations with complex content sources.
Pricing: ₹7499-₹9999/mo
The monthly pricing range for this SaaS product. Prices are normalized to monthly amounts where possible.
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Natalia Logo
This comprehensive AI-powered customer engagement platform automates and enhances inbound communication by intelligently answering calls, qualifying and routing customer inquiries, transcribing conversations, and following up via WhatsApp, SMS, and email, thereby reducing missed opportunities and increasing conversion rates. Its main features include 24/7 virtual reception with rapid call pickup, smart routing and lead qualification, automated post-call follow-ups through multiple channels with high engagement rates, and advanced analytics that monitor sentiment and extract actionable insights, making it ideal for industries such as automotive dealerships, real estate, travel agencies, call centers, IT support, and service providers seeking to improve customer responsiveness, reduce operational costs, and optimize customer experience through AI-driven automation and intelligent data analysis.
Pricing: €39-€99/mo
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AIUC Global Logo
The AI Usage Classification™ framework provides a structured approach to transparency, risk management, and governance for organizations employing artificial intelligence by offering nuanced language and consistent disclosure practices. Its main features include supporting compliance with global regulations, enabling organizations to identify and categorize AI applications accurately, and maintaining an auditable record of classification decisions to foster responsible AI deployment; it addresses challenges related to AI risk, regulatory demands, and reputation protection, making it ideal for corporations, developers, compliance officers, and policymakers seeking to ensure ethical and transparent AI usage.
Pricing: A$950-A$4950/mo
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KaiCalls Logo

KaiCalls

This SaaS is trending! We've detected monthly traffic growth.
An advanced AI-driven communication solution efficiently manages customer interactions across multiple channels, including phone calls, texts, and emails, ensuring that every inquiry is addressed promptly and accurately. Key features include natural conversation handling, real-time lead qualification, seamless integration with existing CRM systems, and 24/7 availability, which collectively help businesses reduce missed opportunities, enhance customer engagement, and streamline their communication processes. This service is particularly beneficial for small to medium-sized enterprises, service providers, and professionals who require consistent customer support and timely follow-up without the overhead of hiring additional staff.
Pricing: $69.99-$1000/mo
The monthly pricing range for this SaaS product. Prices are normalized to monthly amounts where possible.
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Nimitai Logo

Nimitai

This SaaS is trending! We've detected monthly traffic growth. Free Trial
An AI-powered meeting intelligence platform for B2B sales teams rapidly records, transcribes, and analyzes sales calls across multiple conferencing tools, providing real-time insights, coaching prompts, and signal detection to optimize deal closing strategies. Its main features include predictive pre-call analysis, live emotion and engagement monitoring, automatic objection and buying signal detection, and post-call follow-up automation, solving problems like missed buyer cues, unaddressed objections, and inefficient manual review, making it ideal for sales managers, representatives, and teams aiming to improve conversion rates, reduce deal stall rates, and increase revenue through data-driven coaching and real-time deal intelligence.
Pricing: $149/mo
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Conative Logo
Conative.AI offers advanced solutions for inventory and marketing teams, leveraging AI to enhance demand forecasting and inventory management. The platform integrates analytics and real-time recommendations, enabling businesses to optimize their product placement, reduce stockouts, and maximize marketing effectiveness.
Pricing: $899-$2699/mo
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Altify Logo
A comprehensive suite of AI-enhanced solutions streamlines complex sales processes by providing insights into customer relationships, business challenges, and effective sales strategies. Key features include relationship mapping to visualize key influencers, opportunity assessment for deal qualification, and account planning to identify growth potential, ultimately addressing issues like unqualified deals and ineffective account strategies for sales teams seeking to improve performance and drive revenue growth.
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CallScaler Logo

CallScaler

This SaaS is trending! We've detected monthly traffic growth. Free Trial
CallScaler offers an affordable inbound phone call tracking software solution, priced at just $0.50 per number, designed to help businesses maximize their call tracking capabilities. With features like call recording, AI summaries, and client portals, it streamlines call management and enhances marketing attribution for agencies and businesses of all sizes.
Pricing: $0.5/mo
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MiruPulse Logo

MiruPulse

This SaaS is trending! We've detected monthly traffic growth.
This platform enables users to analyze their verbal and non-verbal communication patterns by uploading conversations or recordings, providing detailed insights into their interaction dynamics. Its main features include AI-powered linguistic and energy analysis, calculation of a Return on Energy (ROE) score, and personalized coaching recommendations focused on enhancing confidence, connection, and decision-making in interpersonal exchanges. It is designed for individuals seeking to improve their communication effectiveness, relationship-building skills, and self-awareness in personal or professional contexts by addressing common challenges like miscommunication, relationship tension, and self-doubt.
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Avanser Logo
Avanser offers advanced call tracking and lead management solutions designed to enhance marketing effectiveness and drive revenue growth. With AI-powered insights and seamless integrations, businesses can optimize their call center operations and maximize the value of every lead.
Pricing: A$0-A$75/mo
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* Some or all parts of this page may be AI generated, so please verify any critical information independently.

Frequently Asked Questions

How many Conversation Intelligence SaaS companies are there?

SaaS Browser tracks 1,145 Conversation Intelligence software products as of November 2026. 123 new Conversation Intelligence SaaS companies have been added in the past 30 days.

How many new Conversation Intelligence SaaS companies are added each month?

123 new Conversation Intelligence SaaS companies have been added to SaaS Browser in the past 30 days. Our proprietary crawling infrastructure continuously discovers new software products.

What are the most established Conversation Intelligence SaaS companies?

The most established Conversation Intelligence SaaS companies by domain authority include Intercom, Crisp, Invoca, CallMiner, Zingtree. These companies represent the highest domain rank scores in the Conversation Intelligence category.

What is the typical company size for Conversation Intelligence SaaS?

Among Conversation Intelligence SaaS companies with employee data, the size distribution is: - 7 (2.1%), - 9 (2.8%), - 42 (12.9%), - 268 (82.2%).

What is the median domain authority for Conversation Intelligence SaaS companies?

The median domain rating for Conversation Intelligence SaaS companies is 15, compared to an overall SaaS median of 14.

Which countries have the most Conversation Intelligence SaaS companies?

The top countries for Conversation Intelligence SaaS are: United States (215), United Kingdom (38), India (30), Canada (16), Australia (14). These represent the largest concentrations of Conversation Intelligence software companies globally.

What percentage of Conversation Intelligence SaaS companies offer affiliate programs?

67 Conversation Intelligence SaaS companies offer affiliate programs, representing 5.9% of all Conversation Intelligence software tracked by SaaS Browser. The median commission rate is 20%.

What is the median age of Conversation Intelligence SaaS companies?

The median Conversation Intelligence SaaS company was founded 5.0 years ago, with a median founding year of 2021.

Are Conversation Intelligence SaaS companies mostly B2B or B2C?

Based on available data, Conversation Intelligence SaaS companies break down as follows: Both B2B & B2C (17.4%), Business (B2B) (79.4%), Consumer (B2C) (3.3%).

What are the newest Conversation Intelligence SaaS companies?

The most recently discovered Conversation Intelligence SaaS companies include Cleo, Radarline, Parity, Saticoy.ai, FieldGlow. SaaS Browser continuously discovers and indexes new software products using proprietary crawling infrastructure.

About SaaS Browser

SaaS Browser is the largest, most up-to-date SaaS database on the internet, the ultimate prospecting and research tool for SaaS companies.

We discover emerging tools weeks after launch, before they appear in Apollo, ZoomInfo, or other databases. Our purpose-built platform exclusively tracks real software products with verified data, unlike generic prospecting tools polluted with agencies, consultancies, and outdated listings.

From Fortune 500 enterprises to bootstrapped startups launching this week, if it's SaaS, we track it.

How these numbers are calculated

  1. Total Software. The number of published SaaS companies currently listed for this selection. Only companies that pass our automated quality checks are counted.
  2. New (Past 30 Days). The net number of SaaS companies newly published for this selection in the last 30 days.
  3. Affiliate Programs. The number of listed SaaS companies that operate a verified affiliate or referral program.
  4. Median Age (Years). The median age, in years, of companies in this selection, based on founding year. The median is the middle value, so half are older and half younger.
  5. New (Past 365 Days). The number of SaaS companies published for this selection over the last 365 days.
  6. Churned (Past Year). Companies published within the last year that are no longer listed - they went offline, were removed, or stopped passing our quality checks.
  7. Annual Churn Rate. The annual churn rate - churned companies as a percentage of all companies published in the last year (still-listed plus churned).
  8. Free Trial. The percentage of listed companies in this selection that offer a free trial.
  9. Company Size Distribution. Distribution of companies by employee count: solo (1), small (2–50), mid (51–200), large (201–1,000), enterprise (1,000+). Percentages are of companies with employee data.
  10. Median Domain Rating. The median domain rating (0–100) across listed companies, our measure of link authority. Higher is stronger. Shown against the overall median across all SaaS for comparison.
  11. Median Starting Price (USD). The median entry-level monthly price (USD) across companies in this selection with pricing data.
  12. Median High Price (USD). The median premium monthly price (USD) across companies in this selection with pricing data.
  13. Saturation Score. A 0–100 market saturation score combining total products, domain authority, referring domains, company age, traffic growth, pricing, and enterprise presence. Higher means more competitive.
  14. Median Commission. The median affiliate commission rate offered by companies in this selection that run an affiliate program.
  15. B2B / B2C Breakdown. Breakdown of companies by target market - business (B2B), consumer (B2C), or both - among those with consumer-type data.