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This is a extensive helpdesk and knowledge-management platform that combines a searchable knowledge base, a support forum, private messaging, and a ticketing system to enable self-service, fast answers, and streamlined communication for customers and staff. Key features include branding and customization options, a mobile-friendly interface, multilingual support, SSL security with free certificates, private messages between agents and users, smart search that surfaces related topics, a customizable URL, and public forums alongside private interactions, all designed to reduce call-center workload, lower support costs, improve satisfaction and loyalty, and serve both external clients and internal teams.
UserHorn can be found in Help Desk & Customer Support Software categories.
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Consumer Type:
B2B
UserHorn Main Features
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Domain Rating History Domain rating measures this site's link authority on a 0-100 scale, based on how many websites link to it. A rising trend means the product is earning more links over time, making it one of the best indicators of whether a SaaS is growing in popularity.
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