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截图

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细节

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TravelOps 主要特点

• AI Support
  AI handles initial replies and requests all the time, always ready for customer messages, while your team can step in anytime.
• Case Management
  Every message becomes a case that your team can work on together, preventing lost chats or forgotten threads.
• Document Review
  Uploaded documents are automatically checked to see if they are accepted or need fixing before opening the file.
• Instant Responses
  Replies are sent quickly even if your staff are busy or offline.
• Unified Workspace
  All conversations, cases, and documents are stored in one easy-to-use place for your team.
• Checklist and History
  All customer information, documents, and chat history stay on the case for easy reference.
• 24/7 Messaging Support
  TravelOps replies to messages on WhatsApp and Instagram all day and night, capturing every chat and opening a case so no message is missed.
• Automatic Request Capture
  Requests like visa, flight, or hotel are automatically saved with details like route, destination, and status.
• Manage Agents Efficiently
  You can control staff roles, who owns each case, and AI settings all in one place without switching tools.
• Multiple Communication Channels
  The system works with WhatsApp, Instagram, and will include more channels in the future.

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徽章

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TravelOps 替代品

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使用的技术

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