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截图

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细节

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Talkando 主要特点

• Tickets
  Turn chats into clear tickets with important details, priorities, and follow-up options.
• Use Case
  MMG uses Talkando as a support system for customer conversations, tickets, and company operations.
• Support Inbox
  All conversations, customer information, and tasks are in one focused workspace for support agents.
• Support Platform
  Talkando combines live chat, tickets, help content, reply suggestions, and teamwork in one simple system for customers and support teams.
• Reply Suggestions
  Get help with suggested replies and summaries to respond faster without losing human touch.
• Designed for Teams
  Support works as a shared system for support groups, with clear handoffs and organized work.
• Team Collaboration
  Support teams share ownership, notes, customer info, and content to work better together.
• Privacy and Security
  Support data is private, with protected attachments and access checks for safety.
• Customer and Company Access
  Customers and companies can log in to see their conversations, tickets, and updates.
• Business Hours and Response Goals
  Support teams can set work hours, reply goals, and see analytics so they respond on time.

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徽章

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Talkando 替代品

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使用的技术

查看所有技术