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细节

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Purple Cloud 主要特点

• Chat
  You can chat with customers from websites and respond to them along with text messages.
• Texting
  You can send and receive texts on landlines, and all employee texts are tracked.
• Call Tracking
  Purple Cloud tracks all calls, whether they are made or received, so you can see all the details.
• Click to Call
  You can use any click-to-call technology or just dial the phone, and all calls will be tracked.
• Half the Price
  Using Purple Cloud for call tracking is usually half the cost of traditional methods because it cuts phone carrier fees.
• All In One Place
  Purple Cloud combines phone systems, call tracking, texting, and chat into one easy platform.
• No Tracking Numbers
  You don’t need special tracking numbers or click-to-call widgets; everything is simple and straightforward.
• Set It and Forget It
  You can create and update phone extensions easily, and they will be automatically tracked and reported.

Purple Cloud 优势

• Easy Setup
  You can create and update phone extensions easily, and everything is tracked without needing extra tools or numbers.
• Call Tracking
  Purple Cloud tracks all calls automatically, so you can see who called and when, helping you understand your customer interactions better.
• No Extra Costs
  You don't need to pay for extra tracking numbers or widgets, which simplifies your communication setup.
• Texting Capability
  All landlines can receive texts, allowing you to communicate with customers through their preferred method.
• Integration with CRM
  Calls and messages are linked to your CRM, so you have all customer information in one spot for better service.
• All-in-One Communication
  You can manage calls, texts, and chats all in one place, making it easier to keep in touch with customers.

谁应该使用 Purple Cloud？

• Customers
  Customers can enjoy quick responses through chat and text, making it easier to get help when they need it.
• Employees
  Employees can benefit by having all their calls and texts tracked, helping them stay organized and efficient.
• Store Owners
  Store owners can use Purple Cloud to track all customer calls and messages in one place, making it easier to manage communication.

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Purple Cloud 替代品

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使用的技术

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