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细节

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GuestTouch 主要特点

• WebChat
  Engage with visitors on your website to collect leads and increase bookings directly.
• Team Chat
  Improve communication among your staff to work better together.
• Concierge Page
  A digital guidebook that helps promote and sell upgrades and services to guests.
• Reviews Widget
  Show off your latest guest reviews on your website to attract more bookings.
• Guest Messaging
  This allows you to talk to guests at different times during their stay, making their experience better.
• Review Responses
  You can create personalized replies to guest reviews to build trust with future travelers.
• ReviewResponseAI
  Use artificial intelligence to quickly generate responses for guest reviews and surveys.
• Hotel Website 3.0
  A modern website that helps guests interact more and book their stay easily.
• Reviews Analytics
  Get clear insights and data to help you understand your reviews better.
• Reviews Dashboard
  Manage all your guest reviews from one easy-to-use place.
• Automated Messaging
  Automatically send the right messages to guests at the right time, tailored to them.
• WhatsApp for Hotels
  Connect with guests using WhatsApp, which many people prefer.
• Transactional Emails
  You can design and send beautiful emails to guests about their stay.
• Reputation Management
  This feature helps you monitor and improve how people see your hotel online.
• Instant Review Invite App
  Quickly ask guests for reviews and feedback right after their stay.
• Transaction & Stay Emails
  Send attractive emails to guests about their transactions and stay details.
• Pre-arrival Guest Messaging
  Send personalized messages to guests before they arrive at your hotel.
• Google Business Messages for Hotels
  Engage with potential guests directly from Google search results.

GuestTouch 优势

• Automated Messaging
  Hotels can send personalized messages to guests automatically, ensuring they receive the right information at the right time.
• Comprehensive Insights
  Hotels receive detailed analytics about their reviews and guest feedback, helping them make better decisions.
• Boosted Direct Bookings
  By showcasing positive reviews on their website, hotels can encourage more guests to book directly.
• Simplified Communication
  The SaaS allows for easy communication between hotel staff and guests, improving service and satisfaction.
• Multi-Property Management
  For hotels with multiple locations, the platform helps manage reviews and guest interactions across all properties efficiently.
• Improved Online Reputation
  The SaaS helps hotels manage their reviews, making it easier to look good online and attract more guests.
• Increased Guest Engagement
  Hotels can connect with guests at every stage of their journey, making them feel valued and improving their experience.
• Streamlined Review Management
  All reviews can be managed in one place, saving time and effort for hotel staff.
• Personalized Guest Experiences
  Hotels can create unique experiences for guests, making their stay memorable and encouraging repeat visits.
• Enhanced Guest Feedback Collection
  The SaaS makes it easy to gather feedback from guests, helping hotels understand what they can improve.

谁应该使用 GuestTouch？

• B&Bs and Inns
  B&Bs can improve guest communication and collect valuable feedback to improve their services.
• Extended Stays
  Extended stay accommodations can automate guest messaging to keep guests better and happy.
• Multi-Properties
  Groups with multiple locations can streamline operations and maintain brand consistency across all sites.
• Vacation Rentals
  Vacation rentals can use one platform to manage guest interactions and reviews effectively.
• Franchised Hotels
  Franchised hotels can tailor solutions to meet their specific needs and improve guest satisfaction.
• Independent Hotels
  Independent hotels can build strong guest relationships and stand out without brand fees.
• Resorts and Lodges
  Large properties like resorts can manage guest experiences easily and boost their online reputation.

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GuestTouch 替代品

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使用的技术

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