---

Details

---

---

PubHub Main Features

• No Code
  You can build your help center without needing to code, making it very simple to use.
• Preview
  See how your help center looks on both desktop and mobile before sharing it with others.
• Internal
  Help internal teams find important documents quickly, improving productivity and reducing lost time.
• Fast Search
  Quickly find the information you need without wasting time, so you can help customers better.
• Suggestions
  Get automatic help suggestions from your knowledge base when using popular helpdesk products.
• Link or Embed
  Add a link to your website or embed the help center directly into an existing webpage.
• Knowledge Base
  Create a simple self-help or FAQ page for your customers to find answers easily.
• Customer Service
  Give customer service agents a fast way to find information, helping them assist customers better.
• Trusted Partners
  Create a private help center for vendors and partners to access the information they need quickly.
• Private or Public
  Choose to keep your help center private for specific users or make it public for everyone to see.
• Customer Self-Help
  Allow customers to help themselves with a branded help center, reducing the need for support requests.
• Technical Self-Help
  Share technical information privately or publicly, making it easy for users to find what they need.
• New Employee Onboarding
  Provide new hires with a single source of truth to help them get up to speed quickly.
• Knowledge Base Browser Extension
  Access your knowledge base from any webpage with just one click, making it easy to find information.

PubHub Benefits

• Improved Productivity
  Internal teams spend less time searching for information, which helps them get more done.
• Insight from Analytics
  You can see what information is most needed, helping you improve your help center.
• Fast Information Access
  Agents can find the information they need quickly, allowing them to help customers faster.
• Reduced Support Requests
  With self-help options, fewer customers need to contact support for help.
• Private Access for Partners
  You can share important information with trusted partners safely and easily.
• Improved Customer Experience
  Customers can find answers quickly on their own, making them happier.
• Better Onboarding for New Employees
  New hires can learn quickly and find answers to their questions without much help.

Who should use PubHub?

• Vendor
  Vendors can access the knowledge base easily, helping them work better with your team.
• Customer
  Customers can find answers quickly on their own, making their experience better.
• New Employee
  New hires can learn quickly and find answers easily, helping them settle into their job.
• General Manager
  Managers can keep all important documents in one place, making it easy for everyone to find what they need.
• Internal Team Member
  Team members can save time searching for documents, making them more productive.
• Customer Service Agent
  Agents can find information fast, helping them assist customers more efficiently.
• Sales Training Manager
  Managers can use PubHub to train staff faster and answer customer questions quickly.

---

Verified Badge

---

PubHub Alternatives

---

Technologies Used

View All Technologies