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Leavely

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This tool enables businesses offering subscription services to easily collect and analyze customer cancellation feedback by embedding a simple feedback modal into their cancel, downgrade, or account deletion workflows, helping identify the underlying reasons behind user churn such as affordability, feature gaps, or competitor switching. It features quick setup with minimal technical requirements, seamless integration with payment platforms like Stripe, real-time trend analysis of cancellation causes, and data export capabilities for deeper insights, ultimately addressing retention challenges, improving product development, and reducing revenue loss. Designed for SaaS companies, product managers, customer success teams, and growth analysts, it provides a focused, lightweight solution to understand and act on user attrition without the complexity of extensive analytics platforms.

Leavely can be found in SaaS Metrics & Subscription Analytics categories.

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Details

Pricing: $9-$79/mo

Consumer Type: B2B

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Leavely Main Features

Easy Setup
You can set up the project, whitelist domains, and add the code in minutes without changing your backend.
Data Export
Quickly export your data to CSV to use in Google Sheets, Notion, BI tools, or send to your team in Slack.
Churn Drop Zones
Learn from different points where users leave, like just before cancellation or account deletion.
Simple Integration
Add a small script to your cancel flow without needing SDKs, backend changes, or extra setup.
User Leave Insights
See what reasons users give for leaving, including common themes and comments.
Churn Trends Dashboard
View trends over time, spot rising reasons for churn, and see comments from users.
Revenue Impact Tracking
Connect Stripe to see how much revenue is lost from cancellations based on reasons.
Cancellation Feedback Modal
It shows a feedback form when users cancel, downgrade, or delete to find out why they leave.
Specific Cancellation Flows
Get feedback at three different points: before subscription ends, on account deletion, and on cancel/downgrade.

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Technologies Used

NextJS Wix Content Delivery Network (CDN) HTML5 Tailwind Vercel

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Home › All Categories › SaaS Metrics & Subscription Analytics › Leavely

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