Yathra

IT Service Management (ITSM)

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This extensive IT management service organizes and maintains core technology infrastructure for businesses, including support, network management, cloud services, hardware, licensing, and vendor coordination. It addresses issues related to system reliability, cybersecurity, cost efficiency, and seamless integration of various software and hardware components, ensuring smooth business operations and minimizing downtime. Designed for organizations seeking a trustworthy partner to optimize IT spend, streamline technology workflows, and ensure secure, reliable digital environments, it offers features such as IT reviews, support services, vendor negotiations, hardware procurement, cloud management, and network security.

Yathra can be found in IT Service Management (ITSM) categories.

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SypraSAM Verified profile Promoted → NexusTek → ManageEngine →

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Yathra Main Features

• AI Support
  Yathra also offers AI services through Hermes AI.
• IT Support
  Yathra provides help for support, email, accounts, licences, devices, Wi‑Fi, backup, cloud, vendors, and custom software.
• File Sharing
  They support file sync, sharing, and administration using Dropbox.
• Clear Ownership
  Yathra assigns a single partner to handle your needs from the first contact to the final result.
• IT Spend Review
  Yathra reviews your licences, devices, and vendor costs to make sure you are spending wisely.
• Security and DNS
  They provide DNS services, edge hosting, domains, and security through Cloudflare.
• IT Management Tools
  They use Kaseya for IT management, backup, and endpoint operations.
• Client Relationships
  They work with over 40 clients, offering support and project services for each business.
• Phone System Support
  Yathra manages 3CX phone systems, call flows, and voice support for your business.
• Service Coordination
  They coordinate with various providers for support, internet, cloud, and backup services.
• Google Cloud Services
  They handle cloud hosting, services, and platform work on Google Cloud.
• Platform Compatibility
  Yathra works across different platforms, carriers, and suppliers so your work stays smooth.
• Google Workspace Support
  Yathra supports your email, users, and business management through Google Workspace.
• Microsoft 365 Management
  They manage Microsoft accounts, licensing, and administration for your business.
• Hardware and Infrastructure
  Yathra supplies and supports servers, storage, and business hardware through Dell EMC, HPE, and Dicker Data.
• Trusted Network Specialists
  They bring in special experts when a job needs more detailed skills.
• Internet and Carrier Services
  Yathra coordinates internet services, carriers, and site links with TPG Internet.

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Technologies Used

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