Breeze

IT Service Management (ITSM)

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This extensive managed IT solution integrates artificial intelligence and automation to streamline, monitor, and maintain complex technology environments for managed service providers and internal IT teams, effectively solving issues related to alert triage, incident response, patch management, and ticketing within a unified platform. Its main features include AI-driven alert handling, automated patch deployment, remote device management, security governance, incident documentation, billing automation, and self-hosting capabilities, designed to improve operational efficiency, reduce manual workload, and ensure security compliance; it is tailored for IT service providers, MSPs, helpdesk teams, and organizations seeking scalable, secure, and customizable management of their IT infrastructure.

Breeze can be found in IT Service Management (ITSM) categories.

The most similar products to Breeze are:

SypraSAM Verified profile Promoted → Xurrent → ITFlow → OptimumDesk →

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Details

Breeze Main Features

• Remote Access
  Securely connect to devices remotely through one easy web interface.
• Alert Handling
  When an alert happens, the system detects and investigates it automatically.
• AI Managed Team
  A supervised AI team automatically handles alerts, patches, and tickets for you.
• Fleet Management
  It helps you see and control all your devices easily.
• Open-source Platform
  The whole platform is open source and can be self-hosted for free without restrictions.
• Automation and Policies
  Create automated workflows and policy rules that apply across all devices and services.
• Reporting and Analytics
  Get visual reports and analytics to understand your IT environment better.
• Security and Governance
  Includes features like security monitoring, incident response, and identity management to keep your network safe.
• User and Client Management
  Manage clients and branding, with access controls to keep things secure.
• Patch and Script Management
  Run patches and scripts in a safe, controlled way for all your devices.
• Automated Diagnosis and Fixes
  The AI finds the cause of issues and applies fixes without human help, with your approvals when needed.
• Device and Network Management
  You can manage devices, control network trust, and keep everything secure.
• Integration and Extensibility
  Works with various tools and services, including AI assistants like ChatGPT, for flexible automation.
• Governance and Security Controls
  Includes roles, permissions, and rules to prevent unauthorized actions and ensure compliance.
• Integrated Ticketing and Billing
  It automatically creates tickets, quotes, invoices, and records time for all work in one system.

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Breeze Alternatives

SypraSAM

Verified profile

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ITFlow

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OptimumDesk

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