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Screenshots

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Details

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Cortex Main Features

• Testing
  Run real rental calls and check how Cortex manages active rentals, pickup requests, and availability.
• Plan a Pilot
  You can plan a trial to test Cortex during different hours and situations.
• Configuration
  You can set up locations, equipment, hours, rules, deposits, insurance, and escalation paths.
• Rental Intake
  Cortex collects details about equipment, use, dates, location, fulfillment, and urgency.
• Setup Process
  Start with one line and test rules before expanding to more equipment or locations.
• Coverage Options
  Cortex offers 24/7 coverage, including business hours, after hours, and overflow.
• Demo of Workflow
  You can hear a sample rental call to see how Cortex handles it.
• Escalation Rules
  It routes only the work approved by your team based on your rules.
• Run the Workflow
  Listen to rental calls and see how Cortex processes the information.
• After-hours Calls
  It can handle calls even outside of normal business hours.
• Voice Receptionist
  Cortex can answer rental calls and gather information automatically.
• AI Rental Assistant
  Cortex is an AI voice assistant that keeps rental processes moving smoothly.
• Rental-native Intake
  It is designed specifically for equipment rental services.
• Sample Call Handling
  Cortex can talk to callers, ask questions, and determine their needs.
• Assigned-call coverage
  It can handle calls during business hours, after hours, or when overflow is needed.
• Equipment Rental Types
  Supports rental of construction, tools, party, event, AV, film, and specialty equipment.
• Connection to Rental Line
  Cortex connects directly to your rental phone line to handle calls.

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Cortex Alternatives

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Technologies Used

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