Upscope

Co-Browsing & Screen Sharing Support

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This technology facilitates real-time screen sharing and remote assistance within applications, enhancing user interaction and support. Key features include enterprise-grade security, low latency performance, customizable permissions, and seamless integration across various platforms, addressing challenges in customer support and collaboration for businesses ranging from startups to large enterprises.

Upscope can be found in Co-Browsing & Screen Sharing Support categories.

The most similar products to Upscope are:

Ahsuite Promoted → CrankWheel → Avica → ScreenMeet →

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Details

Upscope Main Features

• Compliance
  The service follows GDPR and HIPAA rules to protect user data.
• High Uptime
  The API has over 99.99% uptime and offers 24/7 support.
• Customization
  You can customize the co-browsing experience to fit your needs, keeping our design or creating your own.
• Personal Demo
  You can schedule a personal demo with a sales representative to learn more.
• Screen Sharing
  Employees can easily share a website or PDF with customers to help them with sales or forms.
• Co-Browsing API
  A secure API that allows users to share their screens and collaborate online.
• Content Masking
  You can hide sensitive information that you do not want to share during co-browsing.
• Easy Integration
  You can add co-browsing to any webpage easily using an iframe.
• Flexible Pricing
  Pricing options are flexible and can be discussed based on your needs.
• Dedicated Support
  You will have a dedicated support engineer to help you set up and use the service.
• Live Session Feed
  See all users connected to your site and create a live feed of their activities with one API call.
• Peer to Peer Sharing
  Users can share their screens with each other, with options for custom authentication.
• Security Certifications
  The service is certified for security standards like SOC2 and ISO27001.

Upscope Benefits

• Secure
  The service is certified for security, ensuring that sensitive information is protected.
• Peer to Peer
  Users can share their screens with each other, allowing for better collaboration and support.
• Help people on your site
  You can see who is on your site and help them in real-time, which improves their experience.
• Dedicated support engineer
  You get personal help from a technical expert, making it easier to set up the service.
• Share screen with customer
  Employees can easily show a website or PDF to customers, making it simpler to explain things together.
• Embed anywhere with an iframe
  Adding co-browsing to any page is easy, making it flexible for different uses.
• Mask things you don’t want to share
  You can hide private information during co-browsing, keeping your data safe.
• Customize as much or as little as you like
  You can change the look of the co-browsing tool to fit your brand or keep it simple.

Who should use Upscope?

• Marketers
  Marketers can customize the co-browsing experience to match their brand and improve user engagement.
• Developers
  Developers can use the API to let users share screens with each other for better collaboration.
• Sales Teams
  Sales teams can share screens with customers to show products and help them fill out forms easily.
• Business Owners
  Business owners can ensure their customer data is safe with our secure and compliant service.
• Technical Engineers
  Technical engineers can get one-on-one help to set up the co-browsing feature smoothly.
• Customer Support Agents
  Support agents can see what customers are doing on the site to help them better and faster.

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Upscope Alternatives

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CrankWheel

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ScreenMeet

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Technologies Used

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