Ariglad

Knowledge Base & Self-Service Software

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Ariglad offers an AI-driven solution for automatically updating and creating knowledge base articles, ensuring that content remains relevant and thorough by analyzing support tickets and release notes.

Features like gap identification, article creation, and duplicate merging, Ariglad streamlines knowledge management, enhancing customer support efficiency and reducing the volume of incoming tickets.

Ariglad can be found in Knowledge Base & Self-Service Software categories.

The most similar products to Ariglad are:

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Ariglad Main Features

• Time-Saving
  Ariglad saves you time by automatically updating your knowledge base, so you don't have to do it manually.
• Data Security
  Ariglad is SOC2 and GDPR compliant, ensuring that your data is safe and secure.
• Create New Articles
  When customers ask about topics without articles, Ariglad automatically creates new ones for your knowledge base.
• Merge Duplicate Articles
  Ariglad combines duplicate articles into one, making your knowledge base easier to navigate.
• Update Existing Articles
  Ariglad AI finds gaps in your current articles and suggests updates based on support ticket information.
• Auto-maintain Knowledge Base
  Ariglad looks at your support tickets and release notes to find and fix gaps in your knowledge base.
• Support for Large Knowledge Bases
  For big knowledge bases, Ariglad keeps content fresh by updating and adding articles as your product changes.
• Build a Knowledge Base from Scratch
  If you don't have a knowledge base, Ariglad helps create one by analyzing customer questions and organizing information.

Ariglad Benefits

• Save time
  With Ariglad, you don't have to spend hours updating articles; it does it for you automatically.
• Reduce support tickets
  An updated knowledge base means customers can find answers themselves, which leads to fewer support requests.
• Merge duplicate articles
  Ariglad combines similar articles into one, making it easier for users to find the information they need.
• Auto-maintain your Knowledge Base
  Ariglad helps keep your knowledge base updated by finding and fixing gaps, so customers get the right information.
• Create new articles automatically
  When customers ask about topics not covered, Ariglad creates new articles, ensuring all questions are answered.
• Build a knowledge base from scratch
  If you don't have a knowledge base, Ariglad helps create one by organizing information from customer questions and support tickets.

Who should use Ariglad?

• Managers
  They can ensure their team has accurate information, which helps improve customer satisfaction.
• Product Teams
  They can keep their product information current, making it easier for customers to find answers.
• Customer Support Teams
  They can save time by having an updated knowledge base, which reduces the number of support tickets.
• Data Security Officers
  They can trust that their data is safe because Ariglad is compliant with security standards.
• Companies Without a Knowledge Base
  They can quickly build a knowledge base by using customer questions and support ticket data to create helpful articles.
• Businesses with Large Knowledge Bases
  They benefit from Ariglad keeping their content up-to-date and merging duplicate articles for easier navigation.

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