NetBilling

Utility Billing & Customer Management

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This extensive ISP management solution automates billing, customer management, network monitoring, and support functions, providing real-time data visualization, customizable packages, automated invoicing, secure payment gateway integration, and role-based access control. It addresses issues such as manual billing errors, delayed payments, inefficient workflow, and network oversight by streamlining operations, enhancing customer engagement through self-service portals and mobile apps, and enabling scalable multi-branch management for internet service providers targeting resellers, distributors, and end-users.

NetBilling can be found in Utility Billing & Customer Management categories.

The most similar products to NetBilling are:

LatePoint Promoted → Onezeroart → Swift Fox →

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Details

NetBilling Main Features

• Customer Management
  You can store detailed customer information, including their service plans, payments, and billing history.
• Real-Time Monitoring
  It shows live data about network usage, customers, income, and expenses so you can see everything instantly.
• Reports and Analytics
  You get detailed reports on financial data, customer activities, and business performance to help your decisions.
• Hotspot/PPPoE Management
  You can create and manage hotspot and internet login services, including sign-up, recharge, and branding.
• Mobile-Friendly Interface
  You can manage billing and customer info easily on your phone or tablet with a simple website and apps.
• Package & Plan Management
  You can create, change, and manage different internet packages and pricing plans for your customers.
• System Security and Roles
  The system controls who can do what by setting user roles and permissions for better security.
• Branded Login and Interface
  You can customize login pages and portals with your company's logo and theme for branding.
• Client and Employee Portals
  Clients and employees can access personalized portals for managing their accounts or business activities.
• Payment Gateway Integration
  Customers can pay their bills online using different methods like mobile banking or card payments.
• Customer Self-Service Portal
  Customers can view their bills, usage, and support requests online and pay bills by themselves.
• Speed Tests and Usage Alerts
  Clients can perform speed tests, and the system alerts them when they are nearing usage limits.
• Network and Device Management
  The system helps you configure and monitor network devices like Mikrotik routers and track network status.
• Automated Billing and Invoicing
  The system creates invoices automatically based on usage or plans and sends reminders to customers.
• Multi-Branch and Company Management
  If you have multiple branches, you can manage all operations and view extensive reports easily.
• Support Ticketing and Communication
  Customers and staff can send and resolve support requests through a ticket system with notifications.
• Reseller and Sub-Reseller Management
  Resellers can manage their clients, bills, and network access independently through dedicated portals.

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NetBilling Alternatives

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Technologies Used

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