18 Spokes LLC The owner has verified their profile information displayed on this page.

CRM (Customer Relationship Management)

Unpublished

18 Spokes offers AI support Helpdesk systems designed specifically for the cycling industry, helping businesses like bike shops, clubs, and events connect with customers. Features like smart chatbots and voice agents, this platform enhances customer engagement and streamlines operations for a better cycling experience.

18 Spokes LLC can be found in CRM (Customer Relationship Management), Chatbot & Conversational Marketing Tools, AI-powered Virtual Avatars & Digital Assistants categories.

The most similar products to 18 Spokes LLC are:

CallHippo Promoted → Veum, Gleichner and Stanton Ultimate Promoted → Avyott → CoSupport → Evidah →

Details

18 Spokes LLC Main Features

• AI Chatbots
  Our chatbots are trained to speak like your brand and understand the language of cyclists without using complicated terms.
• Voice Agents
  Customers can call and talk to AI voice agents that sound natural and know about cycling and your business.
• Smart Ticketing
  Our system responds to customer support tickets 24/7 with friendly answers, even while you sleep.
• Built to Integrate
  Our platform works well with your existing tools like CRM, scheduler, and POS systems.
• Capture Leads 24/7
  Our system answers questions, books services, and collects leads around the clock.
• Cycling-aware by Default
  Our AI is trained with knowledge specific to the cycling industry, so it understands your needs.
• Human-like Conversations
  Riders enjoy talking to our AI because it feels more personal and engaging.
• Lead Capture and Nurture
  We help turn website visitors into customers with smart follow-ups and effective email campaigns.
• Zero Configuration Stress
  We take care of the setup and management, so you don’t have to worry about it.
• Intelligent Support Systems
  18 Spokes provides smart support systems designed for cycling businesses like shops, clubs, and events.

18 Spokes LLC Benefits

• Save time
  Spend less time answering routine, repetitive queries and more time solving real customer problems
• Save Money
  Every minute you spend helping with repetitive questions like "When are you open" or "Where are you located" is potential lost revenue.
• Improved Customer Satisfaction
  Customers get instant, helpful and relevant support resulting in a higher customer satisfaction score

Who should use 18 Spokes LLC?

• Media
  Cycling magazines, newsletters, and podcasts
• Bike Shops
  Bicycle stores, and bike apparel/accessory stores
• Cycling Clubs
  Cycling clubs and organizations
• Manufacturers
  Manufacturers of bikes, cycling apparel, cycling accessories
• Cycling Events
  Cycling events such as RAGBRAI, Iowa Bike Fest, Tour De France, etc

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