UserView

Co-Browsing & Screen Sharing Support

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UserView offers instant screen sharing to improve customer support and onboarding experiences. With easy integration into major platforms, it allows support teams to see and interact with customers' screens, making problem-solving faster and more effective.

UserView can be found in Co-Browsing & Screen Sharing Support categories.

The most similar products to UserView are:

LaunchCut Verified profile Promoted → Screendesk → Upscope → ultraviewer → Median →

Screenshots

Details

UserView Main Features

• userview
  See what your customer sees instantly, making support and onboarding easier.
• integrations
  Connect userview to your favorite support platform for advanced screen sharing.
• Faster results
  Enjoy quicker results and happier customers without needing downloads or plugins.
• Remote support
  Make remote support simple with fast and interactive screen sharing for teams.
• Screen control
  Take control of the customer's screen immediately or ask for permission to do so.
• Screen sharing
  We have improved screen sharing for support, allowing you to see and draw on the customer's screen.
• Call resolution
  Achieve a 19% increase in first-time call resolution rates.
• Instant support
  Quickly select a visitor on your site and see their screen right away.
• Annotation tools
  Use different pointer tools to highlight important parts of the customer's screen.
• Customer reviews
  Our customers rate us 4.7 out of 5 based on over 100 reviews.
• Sales conversion
  Boost sales conversions by 45% using userview.
• Easy installation
  Simply copy the code from your dashboard and paste it into your website's global file.
• Customization options
  Choose from over 40 options to customize userview for your company.
• Onboarding improvement
  Experience 27% faster onboarding sessions with userview.

UserView Benefits

• Remote Support
  Userview makes it easy to help customers from anywhere with instant screen sharing.
• Easy Integration
  Userview connects with major support platforms, allowing teams to use it with tools they already have.
• Faster Onboarding
  It speeds up onboarding sessions by 27%, helping new users get started quickly.
• Quick Installation
  Setting up Userview takes just a few minutes, so teams can start using it right away.
• No Downloads Needed
  Customers can use the service without needing to download anything, making it simple and quick.
• Customizable Features
  With over 40 customization options, businesses can tailor the tool to fit their needs.
• Higher Sales Conversions
  It boosts sales conversions by 45%, helping businesses make more sales.
• Improved Problem Resolution
  Userview increases first call resolution by 19%, meaning issues get solved faster.

Who should use UserView?

• Sales Teams
  They can show products to customers directly on their screens, making sales easier.
• Business Owners
  They can improve customer satisfaction and save time for their teams.
• Onboarding Specialists
  They can guide new users step-by-step, making it quicker for them to learn.
• Customer Support Agents
  They can see what customers see and help them faster.
• Technical Support Teams
  They can troubleshoot problems by seeing the customer's screen directly.

Verified Badge

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Technologies Used

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